Buying a new home is one of the most important decisions you will ever make and the happiness of our owners is our foremost priority. We work hard to ensure each of our homeowners’ ongoing satisfaction by responding to your requests as quickly as possible.
For any emergency customer service requests, please call: (714) 599-8270.
For all non-emergency customer service requests, please contact us via email at: CustomerService@jtecc.com and a team member will contact you in a timely manner. Please be sure to include your community name, home address, lot number, contact information, and a description of the problem.”